{"id":1269,"date":"2023-05-02T07:47:30","date_gmt":"2023-05-02T07:47:30","guid":{"rendered":"https:\/\/en.colaw.uobaghdad.edu.iq\/?page_id=1269"},"modified":"2025-06-03T08:32:32","modified_gmt":"2025-06-03T08:32:32","slug":"citizens-affairs-unit","status":"publish","type":"page","link":"https:\/\/en.colaw.uobaghdad.edu.iq\/?page_id=1269","title":{"rendered":"Citizens Affairs Unit"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<div id=\"cz_94106\" class=\"cz_94106 cz_title clr cz_title_ba_line cz_title_pos_block tac hide_on_tablet hide_on_mobile show_on_desktop\"><div class=\"cz_title_shape shape_text cz_shape_1\">Citizens Affairs<\/div><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h3 style=\"text-align: center;\"><span style=\"font-size: 26px; color: #102e5e;\"><strong>About<\/strong><\/span><\/h3>\n<\/div><div class=\"cz_title_line cz_line_after_title\"><span>_<\/span><\/div><\/div><\/div><div id=\"cz_38911\" class=\"cz_38911 cz_title clr cz_mobile_text_center cz_title_ba_line cz_title_pos_block tac hide_on_desktop\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h3 style=\"text-align: center;\"><span style=\"font-size: 26px; color: #102e5e;\">\u00a0<strong>About<\/strong><\/span><\/h3>\n<\/div><div class=\"cz_title_line cz_line_after_title\"><span>_<\/span><\/div><\/div><\/div><div class=\"cz_gap clr \" style=\"height: 20px\"><\/div>[vc_column_text]<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 18px;\"><strong>An administrative unit directly linked to the dean of the college.\u00a0 It deals with the affairs of citizens by receiving proposals, inquiries and opinions to address the problems of citizens in the college, if any, and to develop the level of university performance.<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 18px;\"><strong>The Citizens Affairs Unit seeks to enhance communication between auditors, departments, individuals and administrative units in our college and to overcome the difficulties they may encounter during their review in order to complete their transactions at specific times, as well as to communicate and communicate with them.\u00a0 other state institutions.\u00a0 This administrative unit concerned with citizens\u2019 affairs aims to receive citizens and listen to their complaints or receive their requests to express an opinion towards them and prepare the reading for presentation to the dean of the college.\u00a0 Directly supervising the organization of the dean\u2019s interviews, entering citizens\u2019 requests on the www.ca.iq website to speed up the answer, searching for specific information, and informing the citizen of the action taken regarding his request or complaint via phone or e-mail.\u00a0 Mail and address the colleges and departments affiliated to the university presidency regarding the request.\u00a0 from the citizen or express an opinion about him.<\/strong><\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"cz_110993\" class=\"cz_110993 cz_title clr cz_title_ba_line cz_title_pos_block tac hide_on_tablet hide_on_mobile show_on_desktop\"><div class=\"cz_title_shape shape_text cz_shape_1\">Citizens Affairs<\/div><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h3 style=\"text-align: center;\"><span style=\"font-size: 26px; color: #102e5e;\"><strong>Tasks<\/strong><\/span><\/h3>\n<\/div><div class=\"cz_title_line cz_line_after_title\"><span>_<\/span><\/div><\/div><\/div><div id=\"cz_80930\" class=\"cz_80930 cz_title clr cz_mobile_text_center cz_title_ba_line cz_title_pos_inline tac hide_on_desktop\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h3 style=\"text-align: center;\"><span style=\"font-size: 26px; color: #102e5e;\"><strong>Tasks<\/strong><\/span><\/h3>\n<\/div><div class=\"cz_title_line cz_line_after_title\"><span>_<\/span><\/div><\/div><\/div><div class=\"cz_gap clr \" style=\"height: 30px\"><\/div><ul id=\"cz_46970\" class=\"cz_46970 cz_stylish_list clr cz_sl_icon_hover_zoom_in\"><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa czico-073-checked-3 mr10\" style=\"color:#f5c538\"><\/i><\/div><div><span>Receiving citizens, listening to their complaints, and directing them to the concerned authorities with their requests <\/span><\/div><\/li><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa czico-073-checked-3 mr10\" style=\"color:#f5c538\"><\/i><\/div><div><span>Receiving all requests addressed to the Dean of the College and presenting them to him to express his opinion on them <\/span><\/div><\/li><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa czico-073-checked-3 mr10\" style=\"color:#f5c538\"><\/i><\/div><div><span>Direct supervision of organizing interviews with the Dean of the College <\/span><\/div><\/li><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa czico-073-checked-3 mr10\" style=\"color:#f5c538\"><\/i><\/div><div><span>Communicate with the citizen regarding the action taken regarding his request or complaint via phone, e-mail, or review <\/span><\/div><\/li><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa czico-073-checked-3 mr10\" style=\"color:#f5c538\"><\/i><\/div><div><span>Addressing scientific departments, divisions, and administrative units regarding a citizen\u2019s request or expressing an opinion thereon <\/span><\/div><\/li><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa czico-073-checked-3 mr10\" style=\"color:#f5c538\"><\/i><\/div><div><span>Receiving citizen requests via phone or e-mail to the Citizens Affairs Unit and referring them to the relevant authorities <\/span><\/div><\/li><li class=\"clr\"><div class=\"cz_sl_icon\"><i class=\"fa czico-073-checked-3 mr10\" style=\"color:#f5c538\"><\/i><\/div><div><span>Entering citizen requests according to an electronic system in the Citizen e-Government Program within the form in the unit.  In turn, the program gives a special number to the request submitted by the citizen so that his request can be followed up.<\/span><\/div><\/li><\/ul><div class=\"cz_gap clr \" style=\"height: 30px\"><\/div><div id=\"cz_34929\" class=\"cz_34929 cz_title clr cz_title_pos_block tac\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h3 style=\"text-align: center;\"><span style=\"font-size: 24px; color: #800000;\">\u00a0<strong>Contact: citizensaffairslaw@colaw.uobaghdad.edu.iq<\/strong><\/span><\/h3>\n<\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_raw_js]JTNDc2NyaXB0JTNFJTIwdmFyJTIwdHJhbnNfcGFnZSUzRCUyMjE4MDM5JTIyJTNCJTIwJTNDJTJGc2NyaXB0JTNFJTBB[\/vc_raw_js][\/vc_column][\/vc_row][vc_column offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] An administrative unit directly linked to the dean of the &#8230; <\/p>\n","protected":false},"author":18,"featured_media":0,"parent":1258,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"class_list":["post-1269","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - 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